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Verizon FiOS Reviews

Verizon FiOS is the largest provider of Fiber to the Home technology in the United States. Verizon FiOS offers a fiber connection directly to a consumer’s home. This fiber connection enables Verizon FiOS to provide digital TV, broadband internet, and home phone service.

As of mid 2009, FiOS was available to 11 million residences and businesses in parts of California, Connecticut, Delaware, Florida, Indiana, Massachusetts, Maryland, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Virginia, Washington, and Washington DC.

The technology behind FiOS is different from that of traditional cable providers. As mentioned before FiOS service is delivered over a fiber optic connection which is capable of carrying much more information than a coaxial cable or twisted pair cable. Consequently Verizon FiOS is able to offer much more bandwidth than most DSL or cable internet providers.

Use the form below to share your experience regarding Verizon FiOS. Your review will help others understand what to expect with Verizon FiOS service.

Consumer reviews of Verizon FiOS

  1. Duane says:

    I’ve had Verizon FiOS for over 2 years, I can honestly say that it is the best internet and tv service that I have ever had. Granted I have had issues with customer service and billing, but the FiOS service itself is the best of the best IMO.

    Verizon FiOS pros:
    -super fast and reliable internet
    -more HD channels
    -NO HD COMPRESSION, awesome picture quality
    -more Video on Demand
    -well-designed interactive guide
    -multi-room DVR capabilities
    -skip ahead button
    -huge bundle discounts

    Verizon FiOS cons:
    -poor billing and customer service (tech support is great)
    -DVR capacity is too small
    -some hardware/firmware/compatibility issues with equipment (likely w/ any provider)
    -regular pricing more expensive than most other providers

  2. Malcolm says:

    Just had fios installed last week. Verizon was supposed to show up between 8-12 and did not show up until 12:40. Install took the rest of the day. After getting setup the internet works great, very fast. Fios TV picture looks great, way better than cable. Kinda sucks that you need a box for every tv, and the dvr box is 15.99/mo. So far the service has been no problems. I signed up for fios tv and internet. I have vonage phone service through the internet.

  3. dave says:

    switched to fios from comcast. no problems with internet or tv. fios seems to be a little more expensive, but with the bundle discount it should come out about the same. we bundled fios with verizon wireless service instead of home phone service.

  4. Alex H says:

    We signed up with FiOS here in New Jersey in early June. We love it at the time we decided to go with the FiOS Triple play due to great deal they were running at the time.

    So far we feel that FiOS is much better than our prior service with Cablevision. While the internet connection is definitely faster than what we had before, we don’t use it enough to notice a difference.

    The main area we notice a difference is with the FiOS tv service. With Cablevision we experienced quite a bit of lag and freezing. So far with FiOS we haven’t had any issues and it seems the picture quality is even sharper.

    The installation was easy and painless.

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