Charter Communications is an US based cable provider. Based on revenues Charter is the Third largest cable provider in the United States.
Charter offers High Speed Internet, Cable Television, and Digital Phone services.
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Charter Cable SUCKS!!!! Unfortunately, there is no other Cable company available in my area (Pasadena)and I am stuck with crappy Charter. I’ve been told the wiring in my condo complex is old and degraded, but no one can replace it; of course, I learned this after I sined up for a 2-yr deal with Charter and there will be hell to pay if I opt to cancel their service before the 2-yrs is up. I experience “tiling” on most channels and even freezing of the TV on a random and daily basis. Charter Cable does not care and trying to get customer service is a huge joke.
I am waiting to hear from ATT U-verse – if it is available in my area, I will cancel Charter (and fight them on the 2-yr issue) just so that I can get some decent service!
I don’t know how the service is from Charter in areas where they have invested in their infrastructure to allow for High speed internet and HD TV but in areas where they only offer “standard cable” service that was the standard in the mid 70′s it is like they are holding all customers captive to non HD no internet avail systems that were state of the art back when polyester suits were cool. With no evident plans to upgrade their services they leave some rural areas hanging with no real access to high speed internet…Thanks to Verizon 4G in my area at least now I can move into the 21st century…THANKS CHARTER for all YOUR CUSTOMER CARE
Charter is a really horrible company!! They have bad charges on my bill. They charged me 25 bucks for a rejection fee. they don’t know why it was rejected but they charged it to me anyways. i wanted to speak to the manager, but they didn’t even have a phone number. i had no way to contact with the manager to solve my problems with my bill. we had ATT before, and they were alot better. we never had any problems with payments. charter’s website sucks. we cannot see the details of our bill online and we do not know what we are paying for. overall, charter is just a bad company.