Cable Vision provides Internet, Home Phone, and Television service to subscribers in the New York, New Jersey, Pennsylvania, and Connecticut areas. Based on subscriber rates they are ranked 5th in the United States. They are also known under the “Optimum Online” name.
Simplifying Broadband for Today's Consumer
Constantly have problems with tv portion of triple play (as well as slow internet). Customer service people are very polite, constntly saying they are sorry, but that doesn’t compensate for no tv service. In March I wrote a letter to the President of Cablevision and he gave me a months credit…$150. But that was for problems in March. Now it’s May and here we go again. How many times need I stay home to wait for a technician? The answer is “not any more!” I’m switching to FIOS.